Shipping Policy

SHIPPING POLICY

  • We strive to process and deliver all orders in a timely manner. Once an order is placed, a confirmation message/email is sent during checkout. Before dispatch, our team may contact you to verify your order details. Additionally, our courier partner may reach out to confirm the expected delivery date and time. To ensure a smooth and hassle-free delivery experience, customers are kindly requested to remain available and responsive to calls from our team and delivery partners.

FREE SHIPPING

  • We offer free shipping on all orders valued at Rs. 3,500 and above. Orders below this amount will be subject to a standard delivery fee of Rs. 200.

DELIVERY TIMELINES

  • Orders are generally delivered within 3 to 6 business days. Delivery times may vary depending on your location; however, we are committed to processing and shipping all orders as quickly as possible to ensure timely delivery.

ORDER TRACKING

  • Once your order has been shipped, a tracking number will be sent to you via email or WhatsApp, enabling you to track your package and stay updated on its delivery status.

CASH ON DELIVERY

  • We provide Cash on Delivery (COD) service throughout Pakistan for a convenient shopping experience. Kindly keep your provided contact number active and accessible to ensure hassle-free delivery.

CONTACT US

  • If you have any questions regarding your order or shipping, don't hesitate to get in touch with us — we're here to help.
  • WhatsApp: +92-321-2306679
  • Email: rafaya.pk@gmail.com